دانلود کتاب Conflict Management

Name: Conflict Management
Availability: InStock
Author: Baden Eunson
ISBN: 0731406516, 9780731406517

by Baden Eunson

عنوان فارسی: مدیریت تعارض
ناشر: Wrightbooks
سال: 2011
ویرایش: 1
زبان: انگلیسی
تعداد صفحه (نسخه چاپی - نسخه الکترونیکی): 160
شابک: 0731406516, 9780731406517
نوع فایل: PDF دانلود نرم افزار مطالعه
حجم: 0.49 مگابایت

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جزییات کتاب

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

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