انتشارات Kogan Page
Customer care excellence : how to create an effective customer focus
Sarah Cook, 2011
Customer Care Excellence: How to Create an Effective Customer Focus
Sarah Cook, 2008
Supply Chain Risk Management: Vulnerability and Resilience in Logistics
Donald Waters, 2007
Organization Design: A Guide to Building Effective Organizations
Christine Irwin, 2011
From Idea to Profit: How to Market Innovative Products and Services
Adam Jolly, 2005
The Handbook Of European Intellectual Property Management
Adam Jolly, 2007
The Handbook of Work-based Pension Schemes
Adam Jolly, 2013
